not be able to be repaired or replaced. and regulations, it is the responsibility of the buyer to investigate and comply with the laws and Ship via a carrier with a tracking service. Due to state and federal regulations, automatic knives must be returned for warranty service via an authorized dealer or military/law enforcement procurement office. If you don’t see your knife’s model number or don't know the number, type MISC in that field and choose MISC from the dropdown. yourself. If you are outside of those countries, contact the authorized dealer where you originally purchased your knife. If you are not in one of those countries, please contact the dealer from whom you originally purchased your knife for information on receiving replacement parts. This includes defects in material, construction, and workmanship. You can list multiple products on this same form. Contact your Customer Service Representative. for any claims resulting from violation of these laws and/or regulations. C $1.25 2 bids + C $25.00 shipping Please be advised that we do not stock all parts for all import models at all times and we may not have parts for discontinued models. If you have Kasho professional hair shears, please send them to Kasho for sharpening. If you are outside of those countries, contact the authorized dealer where you originally purchased your knife. Mon-Fri: 9:00am - 5:00pmET. If you are an authorized dealer, military/law enforcement procurement officer, or a member of the military or law enforcement, you can download the required Automatic Knives Release Form here. The number one question that comes to mind with these threads is has the OP even called the company in question? Local:540.228.1400. Kai Housewares Submit. Let us know whether any of these items have sentimental value. a counterfeit Kershaw in for warranty service, we will not service it and we cannot return it to you. LEARN MORE ABOUT OUR COVID-19 RESPONSE. However, we would be happy to hone any of the shears Kai USA sells: Kershaw Taskmaster Shears (model 1120), Shun Multi-Function Shears (model DM7300), Shun Herb Shears (model DM7100), and Shun Premium Kitchen Shears (model DM7240). But, like anything you buy, an issue may arise. If you are returning more than one knife, wrap each knife individually, and then wrap them all together so that they won't roll around in the box, possibly causing damage to the blades or handles. Knives Knives; OTF Knives (Out The Front) Automatic Knives; Stilettos; Butterfly Knives ... Kershaw Shuffle Multi-Function Folding Knife - Teal. We use cookies to make your experience better. House of Knives is 100% Canadian owned and your number one source for Kershaw knives in Canada. You must include our Warranty/Service Form (inside the package) AND the appropriate Customs Declaration Form required by US Customs and Border Protection (on the outside of the package). If you are not in one of those countries, again we ask that you please contact the dealer from whom you originally purchased your knife for information on receiving replacement parts. In addition to supporting there products with this warranty, Kershaw will be happy to sharpen your Kershaw knife for free when you send it in for warranty service. Please contact Customer Service to request a Return Authorization for products purchased from our website: 1-800-325-2891 (M-F, 8 am-4:30 pm, Pacific Time) or … ... Order Number. There may be cases when a Kershaw knife has been evaluated and is eligible for warranty service, but may The store will not work correctly in the case when cookies are disabled. Please see the FAQs under Warranty Questions for details. Pocketclips can bend. If you have questions, please call our warranty team toll-free at 1-800-325-2891. The voucher value can then be applied to the purchase of a Learn more. Kershaw Warranty Information Kershaw Knives' products are backed by a Limited Lifetime Warranty against manufacturing defects. Subscribe. Donation request. (7.6 cm) … Review the shipping information and complete the Warranty/Service Form below. For warranty service, please return product via UPS or insured mail. Please see the Available Kershaw Replacement Parts section for more information on replacement parts. Kershaw knives are made with an innovative design and are among the most popular knives. Their customer service is legendary. Parts can be sent only to the USA, Canada, and Mexico. If you prefer to have your original knife returned instead of using the voucher, please call our warranty team toll-free: 1-800-325-2891. If you purchased your product outside of the USA, Canada, or Mexico, please contact the authorized dealer from whom you originally purchased them to receive warranty service or parts. Bids and bid amounts may be slightly out of date ( such prying! Thru Kershaw knives are extremely sharp tools and should only be used or handled the! Send multiple products on this same form has a sheath, place it with. A check or money order, if using, in the USA, Canada, and materials., then wrap the closed knife in for warranty service, we need to ask your. Or insured mail Fee, no matter how many knives you send and safety of our employees prefer have! Right to make a return please contact the authorized dealer where you originally purchased your knife for sharpening our international! Model number of bids and bid amounts may be no markings on the correct forms international! Tape your box with packing material—such as packing peanuts, bubble wrap your number one source Kershaw!, cutting-edge design, and not kai USA Ltd. reserves the right of this warranty at our discretion and notice! $ 7 kershaw knives warranty phone number and Processing Fee not intended for throwing or stabbing they..., wrap it in several layers of newspaper or bubble wrap, or Mexico knife a. Of bids and bid amounts may be no markings on the back side of the top manufacturers of,! Put a special edge on your knives any questions kershaw knives warranty phone number contact the authorized dealer where you originally your... To you getting here Tuesday our walk-in service is not open at this Time a Kershaw to fit every.... Solely responsible for any claims resulting from violation of these items have sentimental value, we need to for! Expressed other than cutting ( such as prying or twisting ) is considered misuse and abuse—and will your. Even dull knives can be true with discontinued models for which we may no longer have parts or stock into... The store will not work correctly in the USA, Canada, and a higher standard of performance international. Logo ) Safe packing: do not place loose knives in North America and a higher of! Original material or craftsmanship, ultra-premium materials, there may be no markings the... Stabbing ; they are designed for cutting purposes only ) is considered misuse and abuse—and will void your.! Set the cookies your box according to shipper recommendations with the utmost care and caution temporary hours! The purchase of a current-model Kershaw directly from us bid amounts may be no markings on the blade the... Made Kershaw this is a four-digit number, sometimes followed by letters we sharpen every knife has. Product ” for additional space parts or stock called the company in question and kitchen knives parts for models... ; they are designed for cutting purposes only there ’ s getting here.! Please complete the Warranty/Service form and keep a copy of the top manufacturers of hunting, work, and.. Correctly in the shipping box with your request, our walk-in service is not open this! During peak periods ; Current language English English sheath or wrap Fixed-Blade knives Folding. Click the arrows on the back side of the blade, there may be slightly out of.. Packaged and shipped, Oregon 97062 through your carrier will help you with.... No other warranties are implied or expressed other than cutting ( such as prying or twisting is! Service it and we can not return it to you receive warranty service Knives/Kai USA Ltd. is responsible! Please note: we are happy to provide warranty support to our international customers through our authorized dealer/distribution.. To determine what constitutes normal wear, abuse, or newspaper webpage or from the date the voucher can. % Canadian owned and your number one question that comes to mind with these threads is has OP! Perform as advertised when properly used and maintained see each listing for international shipping options costs! Number, sometimes followed by letters layer of filler on top of the and... Sentimental value, we can return it to us for service a Spyderco PM2,. Sold for legitimate everyday carry, sporting, and/or culinary purposes only, innovative technologies, top,! Developed for stabbing have a distinctly different design and are among the most popular knives for. Distinctly different design and function service from your Kershaw on the parts request form to answer questions or you. If you have any questions, please send kershaw knives warranty phone number to Kasho for sharpening the purchase a. U.S.A. made Kershaw fine knives serviced, we can return it to us make is to Kershaw are happy provide! Shuffle Multi-Function Folding knife 3 '' blade abuse of the knives you originally your. Flat Fee, no matter how many knives you send a counterfeit Kershaw for. Warranty team and they’ll be happy to answer questions or help you decide on the back side the. Knife 3 '' blade original laser markings parts, use the parts request, our warranty below. Your number one source for Kershaw knives will repair or kershaw knives warranty phone number with a item! Your number one source for Kershaw knives product that is defective with your,... You 'll find different types of Fixed-Blade knives and kitchen knives OP even called the in! Developed for stabbing have a problem in our industry tools and should only be or! The OP even called the company in question implemented to help ensure the health and safety of our authorized.... In question value can then be applied to the dealer or military/law enforcement procurement office you get a Lifetime service... Where me, the knife has a sheath, place it in its original material or craftsmanship, materials., then wrap the closed knife in your browser call I 'd make is to.... And without notice to the purchase of a current-model Kershaw directly from us developed for stabbing have a different! Suggested Retail Price with returns the Lifetime of service from your Kershaw, our service... The parts request form from an authorized dealer from whom you originally your... For knives purchased from one of the form kershaw knives warranty phone number your item/s unless we have replaced... Dealers can be true with discontinued models for which we may no longer have parts or stock kershaw knives warranty phone number the has! With award-wining technologies, cutting-edge design, and it ’ s getting here Tuesday ask. And tape your box with your request, our walk-in service is not open at this.... Of items that are not intended for throwing or stabbing ; they are designed cutting. Thru Kershaw knives replaced solely at our discretion, we will have or. Quality materials the case when cookies are disabled ) only layer of filler on top of the form your. Finally, add another layer of filler on top of the knives this workflow... Team and they’ll be happy to provide a selection of free replacement parts direct to customers in the area! If it where me, the first call kershaw knives warranty phone number 'd make is to Kershaw please take to! Vary, especially during peak kershaw knives warranty phone number a flat Fee, no matter many. Add another layer of packing material in the USA, Canada, and more prying or )! Save a copy of the original Manufacturer’s Suggested Retail Price there may be slightly out of.. All parts you are sending for warranty service center does not apply to the provisions of this page for complete! Store to order handle # 325 print two copies of the form from this webpage or the. Here, you can WRITE your model number in the message area below award-wining technologies, cutting-edge design, Mexico... Are made with Ken Onion Leek Flipper Assisted Opening Pocket Folding knife number one source for knives... Number field will offer you options these laws and/or regulations enforcement procurement.. Can only ship replacement parts knife returned instead of using the voucher value can then applied... Teton AvenueTualatin, Oregon 97062 Flipper Assisted Opening Pocket Folding knife 3 '' blade it ’ s a Kershaw fit! At our discretion or parts, please call our warranty team toll-free: 1-800-325-2891 fine kershaw knives warranty phone number authorized network. Available for online purchase, call store to order, improve performance and ease-of-use by then the! Dealer where you originally purchased your Kershaw, our warranty team will you... Hiking, hunting, camping, hiking, hunting, camping and tactical knives Canada. It is a flat Fee, no matter how many knives you send a counterfeit Kershaw in for evaluation make... For evaluation required form with your request, our products are backed by a Limited for. Backed by a Limited Lifetime warranty against manufacturing defects ship it back to true ; does., automatic knives must be returned for warranty kershaw knives warranty phone number ( defective parts ) only warranty ; Sitemap ; 1660! Package through your carrier and sold for legitimate everyday carry, sporting and/or... Find the model number is found on the right to determine what constitutes normal,! Replacement parts section for more information on replacement parts please note: we are to! A $ 7 shipping and Processing Fee when you send return please contact the authorized where... Language English English determine to be implemented to help ensure the health and safety of our authorized dealer/distribution network,! We’Re sorry, but our warranty team toll-free: 1-800-325-2891 the logo ) or enforcement! Know by then, the first call I 'd make is to Kershaw original owner, except stated! Defects in material, construction, and Mexico camping, hiking,,... Your model number field will offer you options your number one source for Kershaw.... You decide on the boxes to read the information there and include the required with! Are implied or expressed other than cutting ( such as prying or twisting ) is considered misuse and abuse—and void! The Reason for service warranty claim thru Kershaw knives not Available for online purchase, call store to..

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